That’s why our services are designed to meet you where you are, whether you’re looking for someone to talk to, need help during a crisis, or want to learn more about yourself.
General Therapy Questions
Do you accept insurance?
We accept select insurance plans, and benefits vary by provider. Contact us to verify your coverage and discuss payment options.
How do I schedule my first appointment?
You can contact us by phone, email, or by completing the contact form. We’ll help you determine the best next steps and schedule your first appointment.
What happens during the first session?
Your initial intake session is focused on understanding your background, concerns, goals, and creating a personalized plan for care.
Do you offer virtual therapy?
Yes. We offer both in-person and virtual therapy sessions to accommodate your needs and preferences.
Do you accept insurance?
Yes. We accept a variety of insurance plans, including Blue Cross Blue Shield, Ambetter, United Healthcare, Cigna, Medicaid, and QualChoice. Coverage and benefits vary by provider and plan.
Do you offer payment plans?
Yes. Payment plans and CareCredit financing options may be available. Contact us to discuss the option that best fits your needs.
What payment methods do you accept?
We accept cash, major credit and debit cards, HSA/FSA payments, online portal payments, and CareCredit. Payment is due at the time of service.
What happens after I submit the contact form?
A member of our team will reach out to discuss your needs, answer questions about scheduling or insurance, and help you get started with services.
What is your cancellation policy?
We ask that cancellations be made at least 24 hours in advance. Missed appointments or late cancellations may be subject to the full session fee.
What if I'm not sure therapy is right for me?
That’s completely normal — most people feel this way before their first session. You don’t need to be in crisis to start therapy. If something feels off, that’s reason enough to reach out. Your first session is just a conversation, no pressure, no commitment. We’re here whenever you’re ready.
Booking & Appointments
How do I book a therapy session?
We offer individual counseling, therapy for specific concerns (such as anxiety, depression, or trauma), group sessions, and 24/7 crisis support. All services are provided by licensed mental health professionals.
Can I cancel or reschedule a session?
Yes, you can cancel or reschedule a session with at least 24 hours’ notice. Late cancellations or missed appointments may be subject to a fee, depending on our cancellation policy.
Do you offer virtual therapy sessions?
Yes, we offer secure and confidential virtual therapy sessions via video call, allowing you to attend from the comfort of your home.
How soon can I get an appointment?
Appointment availability varies, but we aim to schedule new clients within a few days. Please contact us directly to find the earliest available slot.
What happens during the first session?
During the first session, your therapist will get to know you, discuss your concerns, and gather background information. Together, you’ll outline goals and determine the best approach for your therapy journey.
Fees, Insurance & Access
How much does therapy cost?
We offer individual counseling, therapy for specific concerns (such as anxiety, depression, or trauma), group sessions, and 24/7 crisis support. All services are provided by licensed mental health professionals.
Do you accept insurance?
Yes, you can cancel or reschedule a session with at least 24 hours’ notice. Late cancellations or missed appointments may be subject to a fee, depending on our cancellation policy.
What if I can’t afford therapy?
Yes, we offer secure and confidential virtual therapy sessions via video call, allowing you to attend from the comfort of your home.
What is a sliding scale fee?
Appointment availability varies, but we aim to schedule new clients within a few days. Please contact us directly to find the earliest available slot.
Do I have to pay upfront?
During the first session, your therapist will get to know you, discuss your concerns, and gather background information. Together, you’ll outline goals and determine the best approach for your therapy journey.
